How can I place an order?

Simply select the product you would like to purchase, choose any available options, and add it to your cart. Proceed to checkout and complete your order details.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available for eligible orders within Egypt.

Where do you deliver?

We currently deliver across Egypt. Delivery availability may vary depending on the destination.

How long does delivery take?

Orders are typically delivered within 2–5 business days, depending on the destination and order volume.

How much is shipping?

Shipping fees are calculated according to the delivery location and will be displayed during checkout.

Can I track my order?

Yes. Once your order has been processed and shipped, you will receive the available delivery or tracking information.

Can I return or exchange my order?

Yes. MOJE offers a 14-day return policy for eligible items. Please review our Return Policy for the full conditions and requirements.

What condition will my order arrive in?

Every order is prepared and packaged carefully before being handed to the delivery service.

How can I contact MOJE?

You can contact us through WhatsApp or our Contact Us page. Our team will be happy to assist you with your order or any questions you may have.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

What if I receive the wrong or damaged item?

Please contact us as soon as possible after receiving your order and provide your order details and photos of the issue so our team can assist you.